BetterMAN Voice Picking system works based on the data from an ERP or WMS where an interface is built. The DC associate carries out a task based on the voice command and responds as and when necessary through natural voice dialogues.
A headset is required along with a device at the workplace.
Being hands-free and eyes-free maintains high productivity and pick accuracy.
The system measures performance and provides visualization in real time to allow management to react on any unforeseen circumstances.

BetterMAN Voice could be implemented within the DC to optimize the end-to-end process from receiving through delivery. It can also integrate with barcode scanner, smart eyeware and RFID to complement any operational needs. Meanwhile, the path optimization, performance tracking and visualization are additional features which support the effective management of a DC.

As compared to paper or RF scanner picking, BetterMAN introduces hands-free and eyes-free work processes. The user does not need to read the screen, scan barcode or click button. The smooth voice-operated workflow of listening and responding is the key driver of ROI.
1. Improve productivity: Depending on the current state of the DC, expected productivity gain varies between 35% and 90%. On average the gain of our customer base is 50%.
2. Minimize errors: Although having a high accuracy of 99.9% prior to voice implementation, BetterMAN is expected to reduce error by at least 25%.
3. Ensure safety: Due to hands-free and eyes-free, the associates are more aware of their surrounding, leading to reduced work incidents.
4. Reduce training time: Learning voice system is rather simple and direct. Most of BetterMAN's clients realize that users can operate on their own within the first hour after training and become familiar with the entire system in one to two days.

Hands-free and eyes-free are the key. Our clients who made the transition from RF scanner to voice expect to see productivity and accuracy improvement:
1. Eyes-free: Improve pick accuracy and safety. The operators could avoid "head down" to read information on the handheld terminal while listening to commend through headset.
2. Hands-free: With voice, pick activity becomes convenient and efficient as it is not necessary to hold the RF scanner and operate device during movement. Both hands will be effectively used for picking and moving the goods.
3. Easily operated and trained: The low barrier to learning. Everything is operated through voice commands. Steeper learning curve expected for user switching from paper to RF scanner picking.
4. Flexibility: Possibility to integrate voice-operated workflow with barcode scanning to optimize productivity gain due to operational needs.

The savings derive from voice solutions is not limited to the technology. We have designed an ROI tool to facilitate the needs to build business case. Most investment can be recuperate between six to 12 months.

In 2015, BetterMAN Voice Picking is the pioneer in using Android, well ahead of any conventional voice picking system by five years. ​
We are the only one in the market which offers both options of speaker-dependant and speaker-independent. This eliminates the challenge of voice recognition errors.
We successfully implemented the largest voice project in China for RT Mart in 2019.
In 2020, we launched the AI individual performance tracking and pick path optimization modules.
In 2021, we became the first to implement voice on smart watch and AR eyeware.
This year, we launch the wearable barcode scanning unit for capturing product serial numbers. We continue to thrive along with new technology.