Through SGI service, the customer and after-sales system are connected, and the after-sales travel expenses are reduced by 60%
Reduce single technical support cycle by 50% through SGI system
SGI transmits videos, drawings, and maintenance guidance suggestions to on-site technicians in real time, which can reduce the on-site maintenance time by 30%
Improve customer satisfaction by 25% by reducing repair time
An intelligent inspection and repair patrol system based on intelligent glasses with flexible configuration process. This system makes full use of the AR capability of intelligent glasses to help users complete the entire inspection process according to the preset process. During the whole process, users can completely free their hands, and use voice control only to complete important operation links such as text entry, photo shooting, video shooting, audio recording, etc., which perfectly realizes the need for evidence retention in the detection process and statistical analysis after the event.
Intelligent glasses are equipped with earphones, and the system guides the operator according to the process settings and voice commands
The node that needs visual acquisition sends an acquisition prompt, and the operator aims at the shooting object and replies to the "start shooting" command
Intelligent glasses have the function of directly recognizing words, numbers and letters
Information can be input through speech recognition, and the speech recognition information is displayed in glasses
In case of difficulties, operators can call remote assistance for support
The system records all logs of task execution and information collected by each node
SGI products, combined with intelligent glasses technology, can enable ordinary workers to assist professional and technical workers to complete operations with certain technical content. Especially for operations with many steps, system AI can play a role of guidance and judgment. This is also of great value to assist professional technicians in enhancing verification to avoid omission, real-time return of results, and recording the execution process.
SGI uses the richer information display function of smart glasses to help employees quickly pick goods in a complex store environment, and complete all video and audio information collection at the same time.
Learn moreIn the patrol scene, SGI intelligent glasses can help employees accurately complete all inspections under the set process, and automatically record video information for future inspection, which brings great help to the patrol work.
Learn moreUse SGI expert system to help front-line employees get the assistance of backstage experts immediately when they encounter difficult problems, so as to solve problems efficiently and maximize the ability of backstage experts.
Learn moreSGI uses the richer information display function of smart glasses to help employees quickly pick goods in a complex store environment, and complete all video and audio information collection at the same time.
Learn moreIn the patrol scene, SGI intelligent glasses can help employees accurately complete all inspections under the set process, and automatically record video information for future inspection, which brings great help to the patrol work.
Learn moreUse SGI expert system to help front-line employees get the assistance of backstage experts immediately when they encounter difficult problems, so as to solve problems efficiently and maximize the ability of backstage experts.
Learn moreLogistics picking, patrol inspection and remote expert system are all very suitable application scenarios for SGI intelligent glasses.
Both wifi and 5G cellular network are supported, especially in many outdoor operation scenarios, 5G network is the preferred communication solution.
SGI smart glasses will not occupy two eyes of users. We usually maintain the normal vision of customers and will not cause safety problems.
In the picking process of the oto store, workers need to quickly select goods. At this time, more commodity information is needed to help the picking personnel to accurately select goods. Through SGI users can obtain more visual cues in addition to voice, so as to quickly complete the picking task.